DPCTechStudios
Case studies

What turns up when someone looks at the whole operation

Two real projects in Miami. One cut an internet bill by 70%; the other put an emergency company in front of customers stranded on the road with a phone in their hand.

Cultural institution in MiamiClient under confidentiality

An internet bill nobody had questioned in years

Culture · Open to visitors daily

Where it started

The institution opened to the public every day with WiFi that dropped exactly when visitors arrived, exhibits somebody had to switch on and off by hand, a paper sign-in sheet, and a $1,500 monthly internet bill that got paid without anyone reading it.

Monthly internet bill
Before
$1,500
After
$450

$1,050 less every month. $12,600 a year, recovered from a bill they were already paying.

What we did

Network and WiFi redesign
Real coverage in the exhibit halls and work areas, not just near the router.
Internet billing audit
We went through the bill line by line, found charges that didn't match the actual service, and renegotiated the contract.
Exhibit automation
Displays turn on and off with opening hours, and play the right content for the room and the day.
Automated visitor sign-in
The entry flow stopped depending on paper and on someone retyping it later.

Outcome

  • WiFi stopped being a topic during visits.
  • Exhibits start and stop without anyone touching them.
  • Visitor sign-ins are no longer retyped by hand.
Rescue Towing

A site for people standing on the road in a hurry

Towing and roadside · 24/7 across Miami-Dade

Where it started

Rescue Towing runs 24 hours across Miami-Dade. Their customer isn't at a desk comparing options: they're on the road, rushed, phone in hand, searching in English sometimes and Spanish other times. The site had to solve that in seconds.

Services applied

What we did

Genuinely bilingual, not half-translated
Full English and Spanish, each with its own URLs so Google serves the right version to the right person.
Instant price estimate
Pickup location, destination, and vehicle type. The visitor reaches the call already knowing what to expect.
A page per service and per area
Eight services and more than twelve Miami-Dade cities with their own page, to show up for the specific search people actually make.
Commercial accounts and municipal contracts
Separate sections for fleets, property managers, and agencies, who buy differently than a driver on the street.
Google reviews built in
Social proof updates itself, with nobody copying it into the site.

Outcome

  • Calling is the primary action on every screen, on any device.
  • The site covers searches by service and by area, not just the company name.
  • It's live, and you can check it yourself.
See the live site

What's running in your operation that nobody has checked?

That $1,500 bill had been paid for years. Book a free 20-minute consultation and we'll look at what you have today.