IT Support & Networking
IT support and network administration so you never notice something was about to fail.
What's included
From the initial assessment to day-to-day support, coordinated by the same team.
Who this is for
Coverage
Inventory systems, barcode scanners and patient records. In Doral the network isn't a convenience, it's the operation.
Local coverageBusinesses running with nobody on IT that can't afford to stop.
Local coverageLaw firms, accountants and offices where client information is the asset.
Local coverageSmall, dense teams in tower offices, and venues where the point of sale can't drop at peak hour.
Local coverageGuest WiFi, points of sale, and networks with no closing time in which to fail.
Local coverageHow we start
Frequently asked questions
What does monthly IT support include?
Continuous monitoring of your network and equipment, preventive maintenance, incident resolution, and user and access administration. The rate is fixed: no hourly billing, no per-ticket charges.
My business has no IT department. Is that a problem?
That's exactly who we work with. We act as the IT department your business needs without the cost of hiring one full time.
How fast do you respond when something breaks?
You talk directly to whoever will fix it, with no ticket queue in between. Most issues are handled the same day, and many are caught by monitoring before you notice them.
Do you fix things on site or remotely?
Both. A lot gets resolved remotely in minutes. When something needs hands on it, like a dead machine or cabling, we come to you anywhere in Miami-Dade.
Can I hire just network administration?
Yes. Each service can be hired on its own, though most network problems end up touching equipment support or security anyway.
Do you work with the equipment I already have, or do I need to buy everything new?
We audit what you already have first. We replace only what is genuinely holding your operation back, and we tell you why. No selling you hardware you don't need.